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KOHLER CERTIFIED START-UP FAQs

A Kohler Certified Start-up is a post installation inspection to ensure that all equipment has been installed properly and according to KOHLER’s specifications. A Kohler Certified Start-up includes registration of all equipment in Kohler’s Warranty System.

  • Extends the warranty period. If a Kohler Authorized Start-up is performed, the warranty period will begin on the day the start-up completed.  If a Kohler Authorized Start-up is NOT performed, the warranty period will default to the day that it was shipped from Kohler’s factory. 
  • Protects both end user and contractor from any issues that might arise due to installation being inconsistent with Kohler’s specifications. Equipment failures caused by installation problems such as improper fuel sizing are not covered by warranty.